Adhreline: Privacy Policy

Last Updated: April 17, 2026

Adhreline ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Company Information

Company Name: Adhreline
Registered Address: Kolkata, India
Email: adhreline@gmail.com
Phone: +91 70033 40865

2. Scope of This Policy

This Privacy Policy applies to all users of Adhreline, including Customers and Vendors who access or use our website, mobile platform, or services within India.

3. Information We Collect

a. Personal Information

  • Name
  • Email Address
  • Phone Number
  • Government-issued ID proof (for verification purposes)

b. Location Data

We may collect your approximate or precise location (GPS) to provide location-based services and relevant activity recommendations.

c. Payment Information

Payments are processed securely via Razorpay. We do not store your card or banking details. However, we may receive transaction-related details such as payment status, amount, and transaction ID.

d. Technical & Usage Data

  • IP Address
  • Browser type and device information
  • Pages visited and session duration

e. Cookies & Tracking

We use cookies and similar technologies to enhance user experience, analyze traffic, and improve our services.

4. How We Use Your Information

  • To create and manage your account
  • To process bookings and payments
  • To verify user identity (especially Vendors)
  • To provide customer support
  • To improve platform functionality and user experience
  • To send important notifications and updates

5. User Types & Data Usage

a. Customers

Customer data is used to facilitate bookings, payments, and personalized recommendations.

b. Vendors

Vendor data is used for verification, listing activities, managing bookings, and ensuring compliance with legal and safety requirements.

6. Third-Party Services

a. Payment Gateway

We use Razorpay for secure payment processing. Razorpay may collect and process your payment information in accordance with their privacy policy.

b. Analytics

We use Google Analytics to understand user behavior and improve our platform.

c. Login Services

Users may log in via email, OTP, or third-party providers like Google. These services may collect basic profile information as per their policies.

7. Data Sharing and Disclosure

We do not sell your personal data. However, we may share your data in the following cases:

  • With Vendors for booking fulfillment
  • With payment processors (Razorpay)
  • With legal authorities if required by law
  • To protect our legal rights or prevent fraud

8. Data Security

We implement reasonable technical and organizational measures to protect your data. However, no system is 100% secure, and users share information at their own risk.

9. Data Retention

We retain your personal data only as long as necessary for business, legal, and regulatory purposes.

10. Your Rights

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent (where applicable)

11. Cookies Policy

You can control or disable cookies through your browser settings. However, some features of the platform may not function properly without cookies.

12. Children's Privacy

Our services are not intended for individuals under the age of 18 without parental or guardian consent.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the platform after changes indicates acceptance of the updated policy.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: adhreline@gmail.com
Phone: +91 70033 40865